How to close a Paysend card?

2022-07-21

Please follow the instructions below to close a virtual or plastic Paysend card:

  1.  Open the Paysend app;
  2.  Go to the ‘Cards’ section;
  3.  Choose ‘Plastic’ or ‘Virtual’;
  4.  Tap the three dots in the upper right corner of the screen;
  5.  Press ‘Cancel card’;
  6.  Read the card cancellation terms and press 'Confirm & Cancel'.

Once you close the card, you won't be able to restore it. However, you will be able to open a new virtual or order a new plastic Paysend card.

If you don't want to cancel the card without being able to restore it, you may choose the 'Freeze temporarily' option.