How do I close a Paysend card?

Please follow the instructions below to close a virtual or plastic* Paysend card:

1. Open the Paysend app.
2. Go to the ‘Cards’ section.
3. Choose ‘Plastic’ or ‘Virtual’.
4. Tap the three dots in the upper right corner of the screen.
5. Press ‘Cancel card’.
6. Read the card cancellation terms and press 'Confirm & Cancel'.

Once you close the card, you won't be able to restore it. However, you will be able to open a new virtual Paysend card.

If you don't want to cancel the card without being able to restore it, you may choose the 'Freeze temporarily' option.

*Plastic Paysend cards are no longer available to order, but we continue to service active plastic cards.