Paysend provides simple money transfers, with more than 95% of payments taking less than 2 minutes. There are several steps in the process which are displayed in the app, or website, when making a transfer. These steps are listed below, with the first two relating to the payment (funding) of the transaction and the second two detailing the payout to the recipient/beneficiary.  

To view the status of your transfer, select the transfer you wish to review and click the ‘View status details’.

1. Transfer Booked - indicates the request is recorded in the system.
2. Payment Pending - awaiting your payment/funding still pending.
3. Payment Received - transfer has been successfully funded ready to be sent. 
4. Payment Failed - there was an error with your payment / we haven't received funds.  
5. Payment Processing - outbound payment to the recipient is in progress.
6. Payment Processed - payout request has been successful.
7. Money Sent  - funds are with the recipient’s bank pending confirmation of deposit to their account. 
8. Delivered - funds are confirmed by the recipient/beneficiary’s bank as deposited. (Please bear in mind it can take up to 2 working days for the recipient bank to credit the account) 
9. Delivery Failed / Cancelled / Expired - the process has been interrupted. In this scenario, the money will be refunded to you. (Please note it can take 3 business days).