How to verify my address?

To verify your address, you will need to provide a recently issued document where your name, full residential address, and the document issue date are indicated.

Prepare one of the documents:

• utility bill issued within the last 3 months
• bank statement issued within the last 3 months
• tenancy agreement for the current year
• mortgage statement for the last full year
• valid non-provisional driving license
• council tax bill for the current council tax year.

For more details, check out our article 'Quality requirements for bank statements and other verification documents'.

Share the document with us:

Once you have the necessary document, you may send it to us via email:

• Use [email protected] for the limit increase procedure.
• Use [email protected] for any other cases.

Please note that document requirements may vary depending on the registration country of your Paysend account.

Stay tuned for email updates:

Upon reviewing your data, we might request additional details. Check your inbox for updates, including the 'Spam' and 'Promo' folders.