How can I get a transfer receipt or a statement?
Get a PDF receipt for your transfer:
1. Log into your Paysend account;
2. Go to the 'Transfers' section;
3. Select a transfer you need a receipt for;
4. Tap 'Help & More' in the upper-right corner;
5. Choose the ‘Get receipt’;
6. Enter your email address and tap 'Send'.
Your PDF receipt will be sent to the email address you entered. It includes all the details of the transfer and serves as your official transfer confirmation.
If you need to get a statement with all transfers made from your account, follow the steps below:
1. Log into your Paysend account;
2. Tap on the 'Profile' tab or icon in the upper right corner of the app;
3. Select 'Get transfer statement';
4. Select the period;
5. Enter your email address and click 'Get statement'.
Your PDF statement will be emailed to you and will show an overview of all transfers during the selected time frame.