Why Our New CEO Was Already on the Team
At Paysend, we believe the best stories of leadership come from within. This article is part of a new series where we share perspectives from our leaders – highlighting the values, ideas and people practices that shape our company.
Introducing Hunter
In this piece, Hunter Morgan Davis, our Global Head of People & Culture Strategy and Development, shares his view on why Ben Chisell’s appointment as CEO is not only a natural step, but also a reflection of Paysend’s commitment to internal growth and development.
The Path to Leadership: Why We Promote from Within
For us, promoting Ben is more than a single appointment. It’s a testament to our philosophy: building the world’s largest digital payments network means investing in our people as much as our technology.
With Ben leading, we’ll continue to develop existing Paysenders while also bringing in new talent, always guided by our mission to break barriers and make money transfers simple, secure and accessible for everyone.
We know flexibility and collaboration matter. That’s why, even with four key offices in London, Belgrade, Dublin and Miami, our team stretches across 38 countries. No matter where they are, we work to ensure every Paysender feels connected, empowered and able to thrive.
Cultivating Talent and Raising the Bar
One of the things I value most here is that career paths aren’t linear. We see growth as a rock wall, not a ladder — sometimes you climb up, other times you move sideways to discover a new path.
Take Elena Iurchenko, who began in Customer Support before moving into Finance and now Product. Or Andrej Balenovic, who also started in Support and is now a Customer Experience Manager in Enterprise Operations. These journeys show that when we invest in our people, they can redefine what’s possible.
We embed growth into our daily work. Instead of backward-looking reviews, we use feedforward to set goals and fuel development. It’s not a twice-a-year tick-box exercise, but part of the DNA of how Paysenders support each other every day.
By investing in our people, we’re not just filling positions; we’re strengthening our foundation and our future. The collective experience and deep company knowledge of our team are our greatest assets. Fundamentally, we believe that when you hire great people, you should do everything you can to help them thrive.
Hiring for Impact
Speaking of great people, that's exactly what we aim to do when we look externally. We are not a company that just throws more people at a problem; we're deliberate and thoughtful. We want to ensure we bring in "bar raisers." These are people who are not only technical experts but also those who can help bring those around them up to their level. Our hiring process starts with a culture-first approach and then, in subsequent stages, assesses if you can truly raise the bar. We’re looking for people who can bring that extra spark, the ability to innovate, collaborate and inspire the entire team.
Looking Ahead
This is an incredibly exciting time for us. Our ability to grow leaders from within while welcoming new talent who inspire everyone around them is part of what makes Paysend so special.
Ben’s appointment as CEO shows exactly why we believe the best leadership stories start inside our own walls. With his experience, vision and the collective passion of every Paysender, I’m confident our best days are still ahead.
Inspired by our culture of growth? Learn more about our open roles and how you can build the future of payments with us on our careers page.
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Here's the short answer: yes, you can use a credit card to get money into someone's bank account abroad. "Credit card to bank transfer" means exactly that — you fund the transfer with your credit card, and your recipient receives it in their bank account. Or on their card, in their wallet, or as cash to collect, depending on where they are.
The card and the bank account do different jobs. Your card pays for the transfer. A provider like Paysend then pays the money out through local systems on the other end. It's one flow, and it takes about a minute in the app.
One thing worth knowing before you start: a credit card is usually the most expensive way to fund a transfer. Some issuers treat it as a cash advance, and credit tends to carry higher payment fees than debit. You'll always see the full cost, exchange rate included, before you confirm anything. What follows is: the ways your money can arrive, what each one costs, how fast it gets there, and the cheaper routes worth checking first.
Back-to-school season can be one of the times of year you feel furthest from the people you love. It's also one of the most expensive – school supplies, uniforms, tuition, and everyday essentials all add up at once. Many people help cover these costs by sending money internationally to family abroad. To support that, new Paysend customers get a fee-free first transfer at a better exchange rate during the back-to-school period.
Whether you're helping pay for school or everyday expenses, an international transfer can get support to the people who need it, when they need it. Paysend lets customers send money to more than 170 countries through secure, straightforward payment methods — here's how to sign up for free and claim the offer.
