As we continue to expand our presence in Belgrade we are looking for a good fraud operator to work locally in Serbia to supplement the global team. As Paysend grows, we will look to build out the team further to support the business.
- Online monitoring of transactions in the specialised software;
- Making decisions regarding blocking/unblocking of accounts, making decisions regarding transactions;
- Investigating fraudulent activities;
- Reviewing complaints;
- Communicating with third-party financial institutions upon investigation and prevention of fraud;
- Detecting new fraudulent sсhemes, participation in the improvement and refinement of fraud monitoring systems.
- Ideally you will have at least a year of relevant experience in Fincrime/Antifraud at a payments processor, card acquirer or bank.
- Experience with friendly fraud
- Bachelor’s degree is preferred;
- Working experience in fraud-monitoring or fincrime division in banks or financial service provider is preferred
- Different payment methods knowledge (ACH, EMT)
- A working knowledge of SQL
- Advanced English langauge skills