How can I erase all my data?
Paysend is a regulated institution and is under regulatory obligations to retain your data for a certain amount of time. These retention requirements supersede any right to erasure requests under applicable data protection laws (GDPR). We cannot therefore erase your data in relation to your Paysend Global Account until after this period, but we can assure you that your data will be held safely and securely whilst under our supervision. In order to not hold your information for longer than is strictly necessary we will not hold any of your personal data for more than 5 years after the termination of our relationship.