IT Monitoring Specialist
Belgrade
What's the role about
This position offers a unique opportunity for junior engineers to kick-start their professional journey and explore diverse development avenues. As part of our team, you’ll be responsible for product monitoring and incident management process. This role serves as an excellent foundation for growth and opens doors to various career paths. Don’t miss out on this chance to unleash your potential and chart your own success story!
What you’ll be doing
- Maintenance of business critical payment services and products of the group of companies
- Providing monitoring and detection of problems and faults in payment services
- Prompt incident response
- Creating incident reports
- Appointment and coordination of employees responsible for resolving incidents
- Designate employees responsible for resolving incidents and coordinate different units in case of complex incidents
- Development of a centralised monitoring system
- Configuring of products' traffic settings
- Deployment of products' releases
- Ability to solve general issues
What you’ll need to be successful in the role
- Knowledge of Windows and Linux operating systems; medium level skills in operating system administration
- Be familiar with basic networking concepts - Ability to write SQL requests
- General knowledge of monitoring concepts
- Testing and troubleshooting skills
- Experience with Zabbix and Grafana
- Experience with Jira and Confluence
- English - B2 Upper-Intermediate
- Ready to work at the intersection of business and IT
- Ability to react quickly in case of emergency
- Careful and responsible person
Would be a plus:
- Experience with GitLab
- Knowledge of scripting languages: bash / sh, python
- Experience with MSSQL / Oracle / PostgreSQL DBMS
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