What are the card payment limits?
Where can I make payments?
Are there any fees for card payments?
Will I be charged for using the card abroad?
Which currency balance will be deducted for spending?
Why has my card payment failed?
What is a pending card payment?
What is an offline card payment?
I don’t recognise a card payment / cash withdrawal. What should I do?
I’ve been charged for the incorrect amount. What should I do?
I’ve been charged twice for the same payment. What should I do?
The ATM didn’t give me my money. What should I do?
How can I receive a refund for something I bought?
Talk to our team
Global Account Support team is happy to answer any questions you may have.