Cash pickup in the Philippines

2024-08-22

🚀 To avoid delays or rejection at the cash pickup location:

  • The recipient's name must fully match the name on their valid ID.
  • Cash pickup locations may have additional ID requirements. Learn more in this article.

Transaction code info:

  • The transaction code will be sent to you (the sender) via SMS shortly after the transfer is processed.
  • You'll need to share this code with the recipient so they can collect the funds.

📩 Didn't receive the code?

  1. Go to the 'Transfers' section.
  2. Select the relevant transaction.
  3. Click the 'Notify beneficiary' button.
  4. Send the code to the recipient.

The 'Notify beneficiary' button will appear within 1 business day from the time the transfer is registered in our system.

📍 Where can the funds be picked up?