Where to find my account details? (UK)

2024-08-21

Paysend Cards & Accounts is no longer available to customers in the UK and EEA countries who registered with Paysend on or after 8 June, 2023.

The following information applies only to customers who registered before 8 June, 2023.

If you have a multi-currency Paysend account registered to a UK phone number, you are eligible for getting the account details of your GBP account. To get the account details:

1. Open the Paysend app;
2. Open your ‘Profile’ and choose the ‘Personal info’ tab;
3. Make sure you entered the correct UK residential address;
4. Go to ‘Accounts’;
5. Select the GBP account;
6. Press ‘Get account details’.

Once you receive your account details, they will be displayed upon opening the GBP account page.