How do I remove a linked card?
Follow these simple steps to remove a linked card from your Paysend account:
- Log in and go to your profile.
- Go to the 'Linked cards'.
- Select the card you wish to remove.
- Press on the three dots in the upper right corner.
- Choose 'Remove card'.
Your card is linked to another account
You may see this error message if you are trying to add a card that was previously used in another account, which is not allowed for security reasons.
If you recently changed your phone number, this might mean that you created a second Paysend account.
Simply reach out to our Support team, making sure to specify your old and new numbers, and we'll get it sorted out for you.