How can I track my transfer?

Over 95% of transfers are completed in under two minutes. If you wish to know at which stage your transfer is and what it means, here’s how you can do that.

How to check the transfer status:

  1. Log in to your Paysend account.
  2. Select the transfer.
  3. The transfer status will be displayed under its amount.

Transfer statuses explained:

  • Transfer created: Your transfer has been created in our system, but you have 30 minutes or until it's accepted by the recipient's bank to cancel it if you wish.
  • Payment processing: We're waiting to receive your payment.
  • Transfer in progress: We've started sending the funds to the recipient.
  • Money sent: The recipient's bank confirmed the funds were deposited (some banks may take up to 3 business days to credit the money).
  • Payment unsuccessful or Transfer unsuccessful: Something interrupted the transfer process. Don't worry, your funds will be automatically refunded to you. Refunds typically take up to 3 business days.