When sending money through Paysend, you may find yourself in a situation where you want to make a transfer from scratch. For example, there's a mistake in the recipient details, or it's been a long time since you have made a transfer, or a Support agent recommended you to start over instead of repeating your previous transfer. Here's what you'll need to do:

1. Log in to your Paysend app.
2. Press 'Send' and then 'Manage recipients'.
3. Select your recipient and press 'Delete' to remove them from the list.
4. Then press 'Add recipient' and re-enter their personal details.
5. Follow the transfer process as usual.

In case you are having trouble sending money, and starting a transfer from scratch doesn't help, please contact Paysend Customer Support.