Cash pickups in Vietnamese banks

To receive a cash pickup in a Vietnamese bank, a recipient will be required to do the following:

Accept a phone call from a Vietcombank representative

Call should be expected as soon as the transfer is sent, Monday to Friday between 8:00 and 16:00.

Visit one of the bank’s branches

Cash pickups are usually available Monday to Friday between 8:00 and 14:00.

Submit valid ID

ID card or Passport should be provided.