Paysend money transfer services
    PaysendCards & AccountsDisputing transactions made using Paysend cards

    Disputing transactions made using Paysend cards

    An unauthorized transaction was made using your card
    You didn’t receive the product or service you paid for
    You received a counterfeit item
    You paid using a different method (cash, another card, bank transfer) or were charged twice for the same item/service
    The ATM did not dispense cash or dispensed only part of the amount
    The merchant promised a refund, but it was not credited to your account
    The amount charged differs from the amount on the receipt/invoice
    A booking, subscription, or membership was canceled but you were still charged
    The product or service you received doesn’t match the merchant’s description or arrived damaged/defective
    Other cases