Paysend offers straightforward and quick money transfers, with over 95% of transactions completing in less than two minutes. When you make a transfer using the Paysend app or website, you can track its progress in several simple steps. Here’s how to view the status of your transfer and what each status means:

How to view your transfer status:

To check the status of your transfer:
- Select the transfer you want to view.
- Click on ‘View status details’.

Understanding transfer statuses:

Each status in the app or website represents a specific stage in your transfer's journey:

- Transfer Booked: We have successfully received and recorded your request in our system.
- Payment Pending: We are awaiting your payment; the funding is still pending.
- Payment Received: Your transfer has been successfully funded and is ready to be sent.
- Payment Failed: There was an error with your payment, or we haven't received the funds.
- Payment Processing: The outbound payment to the recipient is currently in progress.
- Payment Processed: The payout request has been successful.
- Money Sent: The funds have reached the recipient’s bank and are pending confirmation of deposit.
- Delivered: The funds have been confirmed by the recipient/beneficiary’s bank as deposited. Note: It can take up to three working days for the recipient's bank to credit the account.
- Delivery Failed / Cancelled / Expired: The transfer process has been interrupted for some reason. In such cases, the funds will be refunded to you. Please note refunds can take up to three business days.

You can also check your transfer status in the Paysend Chatbot by clicking "Check my transfer status" to get more details.