Recipients wishing to collect cash through Vietcombank should follow these simple steps:

Visit Vietcombank:
- Go to the nearest Vietcombank branch. The service is available from Monday to Friday between 8:00 am and 4:00 pm.

Get the transaction code:
- Before visiting the bank, ask your sender for the transaction code of the transfer.

Show identification:
- Present your identity card or passport at the bank to verify your identity and receive your cash.