How to change my phone number?
Depending on your Paysend account specifications, you might have the option to edit your mobile phone number yourself.
🔄 To change it via the app:
- Open the Paysend app.
- Go to 'Profile' by clicking on the icon in the upper right corner.
- Select 'Personal info'.
- Click on the pencil icon ✏️ in the upper right corner.
- Enter the new phone number.
- Confirm with the code sent via SMS.
🌐 To change it on the website:
- Log in to your Paysend account.
- Go to 'Profile'.
- Select 'Personal info'.
- Click on the pencil icon next to your current phone number.
- Enter your new phone number.
- Confirm with the code sent via SMS.
⚠️ Your new number must:
- belong to the same country as your old phone number
- not be linked to another existing account.
If you have a Paysend card and multi-currency account
In order to get help with changing your phone number, contact our Customer Support team via online chat or by emailing [email protected].
Please note that each number can only be linked to one Paysend account.