How to make your first transfer with Paysend: step-by-step guide for new users
If you’re new to Paysend and looking for a quick, secure, and budget-friendly way to send money internationally, you’re in the right place. With Paysend’s network of over 170 countries, transferring money is easy and cost-effective, and it just takes a few simple steps. If you’re reading this article, you’re probably wondering, ‘How does Paysend work? Well, you’re in the right place! Let’s walk through how to use the Paysend app and make your first transfer.
Step 1: Select your recipient or your recipient’s country
Once your account is set up, the next step is to choose the country where you want to send money. Paysend makes it super simple - you can transfer funds to over 170 countries globally, (100 countries from the U.S.) including popular destinations like Mexico, India, the Philippines, Nigeria, and more.
Step 2: Choose how you want to send money to them
After you’ve selected the destination, Paysend will show you the available transfer options based on the country’s local banking and financial system. These options may include:
- Bank Account: This is a reliable and popular way to send money internationally directly to a bank account. We will send your money in real-time, but it could take up to 3 business days depending on your recipient's bank.
- Card Transfers: A unique feature of Paysend that lets you send money straight to a bank card.
- Mobile Wallets: For added convenience, some countries support transfers to mobile wallets.
- Cash Pickup: For even more flexibility, Paysend offers cash pickup options in certain countries, so your recipient can collect the money in person or even have it delivered to their home.
- SEPA Transfers: Available across the EU and UK, SEPA transfer is a simple, efficient and inexpensive way to send and receive payments in Euros across the participating European countries.
Step 3: Add recipient details
Now, it’s time to add your recipient’s details. This will depend on the transfer method you’ve chosen:
- Bank Account: You’ll need the recipient’s bank details - account number and possibly the SWIFT/BIC code.
- Card Transfers: Just enter the recipient’s card number.
- Mobile Wallets: For wallet transfers, provide the wallet number
Once you’ve entered the information, Paysend saves it securely for future transfers, making it easier to send money next time.
Step 4: Enter the transfer amount
Next, simply enter how much you want to send. Paysend will show you the exact exchange rate and the total cost of the transfer, so there are no surprises. One of Paysend’s strengths is its transparency - you’ll always know exactly how much you’ll send and how much the recipient will receive before you hit the send button. No hidden fees, no guessing.
Step 5: Choose your payment method
There are many ways to fund your transfer, depending on your sending country. Choose from digital wallets, bank accounts, bank cards, and in some countries you can check out via PayPal. Choose the option that is most convenient to you. In most countries, when you transfer from your bank account, there will be zero transfer fees.
Step 6: Review and confirm your transfer
Before you finalize the transfer, Paysend will give you a summary of all the details: recipient information, the amount you’re sending, the exchange rate, the transfer fee and the delivery method. If everything looks good, hit ‘Confirm & Send’ to start the transfer.
Tracking your transfer
After completing your transfer, Paysend gives you a confirmation and a tracking feature, so you can follow your transfer’s journey. This way, you can be sure your money reaches your recipient quickly and securely. Paysend stands out for its speed and security. While most transfers are completed in minutes, delivery times can vary depending on the destination and transfer method.
Not downloaded the app yet?
To get started with Paysend, you’ll need to create an account. Here’s how:
- Sign up via the Paysend website or download the app on the App Store (iOS), Google Play (Android), or App Gallery (Huawei). There’s no cost to sign up.
- Enter your phone number - you’ll receive a verification code via SMS to confirm your identity.
- Provide basic personal information - your full name, date of birth, email address and residence address. This is part of our compliance with anti-money laundering (AML) regulations.
Once you’re set up, you’ll be asked to set a password - it’ll be four digits on mobile. Make sure it’s something you can remember easily.
Additional benefits for new users
Paysend offers some great perks for new users. The app is easy to use, and first-time customers may qualify for reduced fees or bonus offers based on your location. Keep an eye out for these during registration!
Why choose Paysend?
Paysend is all about ease of use, speed and transparency. Whether you’re sending money to support family, pay bills or manage expenses abroad, Paysend makes sure the process is smooth and affordable.
Making your first transfer is easy, secure and budget-friendly. Whether you’re sending money to a bank account, card or mobile wallet, Paysend ensures your transfer reaches your loved ones with no hidden fees. Sign up today and see how simple it is!
Latest Posts
Sending money abroad should feel simple, but if your international transfer is delayed or not received, it’s natural to wonder what went wrong.
International money transfers can be delayed, held, or returned for several reasons, most commonly due to compliance checks, missing information, processing cut-off times, or intermediary bank reviews. Industry reporting suggests that while the majority of transfers complete successfully, a small but meaningful share requires manual handling or additional processing, which can cause delays.
It’s important to understand that international money transfers involve multiple institutions, compliance checks, and settlement systems. Because of this, delays or exceptions are not unusual and are typically linked to process or regulatory requirements rather than technical failures or user mistakes.
With that in mind, this guide explains why international transfers may not be received as expected, how often this happens and what you can realistically do next.
Following the earthquakes that struck Venezuela on 24 June 2026, Paysend is waiving its transfer fee on money sent to Venezuela for two weeks, from 25 June to July 9 2026, so you can support family and friends without paying a fee. Exchange rates apply as normal, and you'll always see the full cost before you send.
