Why is my transfer taking so long?
Most transfers are completed within minutes, but delays can happen.
What you should do:
✅ No action needed: If your transfer is still processing or successful and it hasn't been 3 business days yet, there's no need to worry or take action. It's completely normal for some banks to take a bit longer to credit the funds.
Here are some possible reasons for delivery delays.
🏦 Processing Speed: The receiving bank's processing speed may affect the transfer time.
- Card and wallet transfers: Usually within minutes, but may take up to 30 minutes in rare cases.
 - Bank transfers: Usually arrive within 1 working day, depending on the destination country and time of the day.
 
📅 Delays are more common:
- outside of business hours
 - during bank holidays or weekends.
 
Internal procedures: The recipient's bank may have internal procedures that require to verify your recipient.
If it's been longer than 3 working days and your transfer still hasn't arrived, our Customer Support team will be happy to help.