Is it safe to upload my personal information through Paysend?

Paysend is committed to maintaining high standards of security of your personal information and transfers. We are authorised and regulated in various jurisdictions:

• in the EEA by the Central Bank of Ireland, firm reference C443739
• in the UK and other countries (except for Canada, the USA, and the EEA countries) by the Financial Conduct Authority, license number 900004
• in Canada by The Financial Transactions and Reports Analysis Centre of Canada, registration number M19598578.

Apart from this, Paysend is certified by VISA and Mastercard PCI DSS (Payment Card Industry Data Security Standard).

Paysend operates in line with the UK General Data Protection Regulation 2021, the EU’s General Data Protection Regulation, the Irish Data Protection Acts 1988 and 2003, and the Data Protection Act 2018. Rest assured that uploading any requested documents or information through Paysend is safe.

If you are asked to provide additional information for verification, the most secure way to do it is through the automatic verification in the Paysend app. However, contacting us through online chat or emailing us at [email protected] is perfectly secure as well.