How can I get a plastic card?
2022-07-21
Paysend Cards & Accounts is no longer available to customers in the UK and EEA countries who registered with Paysend on or after 8 June 2023.
The following information applies only to customers who registered before 8 June 2023.
At the moment, ordering a plastic Paysend card can only be done via the Paysend app. To order the card:
- Open the Paysend app;
- Go to the ‘Cards’ section:
a. If you don’t have a virtual Paysend card, press 'Get Paysend card' and choose 'Plastic';
b. If you have a virtual Paysend card, press 'Get plastic card'. - Check the delivery address copied from your ‘Profile’. If necessary, update your address by editing the autocompleted fields or choose another country and type in your new residential address;
- Press 'Continue';
- Double-check your delivery address - it needs to be full, correct, and residential;
- Press 'Confirm';
- Select a delivery method and press 'Order card'.
Depending on the delivery address, the delivery usually takes:
- 3-4 business days in the UK.
- 5-7 business days within the EEA.
Standard card delivery costs:
- UK - 4.99 GBP;
- EEA countries - 5.99 EUR (or equivalent amount in your base currency).
After delivery, you will need to activate the card in the app:
- Open the Paysend app;
- Go to the ‘Cards’ section;
- Choose ‘Plastic’;
- Press ‘Activate card’;
- Enter the last four digits of the card number to set up the PIN and activate the card.