Why is my transfer taking so long?

2025-10-31

Most transfers are completed within minutes, but delays can happen.

What you should do:

✅ No action needed: If your transfer is still processing or successful and it hasn't been 3 business days yet, there's no need to worry or take action. It's completely normal for some banks to take a bit longer to credit the funds.

Here are some possible reasons for delivery delays.

🏦 Processing Speed: The receiving bank's processing speed may affect the transfer time.

  • Card and wallet transfers: Usually within minutes, but may take up to 30 minutes in rare cases.
  • Bank transfers: Usually arrive within 1 working day, depending on the destination country and time of the day.

📅 Delays are more common:

  • outside of business hours
  • during bank holidays or weekends.

Internal procedures: The recipient's bank may have internal procedures that require to verify your recipient.

If it's been longer than 3 working days and your transfer still hasn't arrived, our Customer Support team will be happy to help.