What does the 'Payment failed' status mean?

Your transfer was cancelled because the payment couldn't be processed. This can happen for a variety of reasons:

• You didn't confirm the transfer.
• The 3DS transfer authorisation failed (cards only).
• Your bank declined our withdrawal attempt.

Please try again, making sure that the transfer process is not interrupted and that you don't have any payment restrictions imposed by your bank. Alternatively, you can make a transfer using another funding method.

What is 3DS authorisation?

3D Secure authorisation is a procedure intended to ensure the security of your online card payments. To authorise a payment, you will typically need to enter a one-time password known as a 3D Secure code, which is sent via SMS. If you haven't received a 3DS code or the 3D Secure page didn't open, please contact your bank.