'Awaiting pickup' status
2025-04-16
When your transfer shows the status ‘Awaiting pickup’, it means the money is ready to be collected by your recipient at the chosen cash pickup location.
What to do next:
- Share the unique cash pickup code with your recipient so they can collect the funds.
- Remind them to take a valid government-issued ID that matches the name on the transfer.
How to find the cash pickup code?
- Open the transfer page in your Paysend account.
- Select 'Notify recipient' to view and copy the code.
Once your recipient has the code and their ID, they can collect the money from their nearest cash pickup branch.
