'Payment failed' status

Your transfer was cancelled because the payment couldn't be processed. This can happen for a variety of reasons:

• You didn't confirm the transfer.
• The 3DS transfer authorisation failed (cards only).
• Your bank declined our withdrawal attempt.

✅ What you can do:

Try sending the transfer again, making sure:

• You complete all steps without interruption
• There are no restrictions or blocks from your bank
• Alternatively, you can try a different payment method

🔐 What is 3D Secure?

3DS is a security feature for online card payments. To confirm a payment, you may need to a one-time code sent via SMS by your bank.

If you didn't receive a 3DS code or the 3D Secure page didn't open, please contact your bank.