Paysend Cards & AccountsDisputing transactions made using Paysend cards

Disputing transactions made using Paysend cards

An unauthorized transaction was made using your card

You didn’t receive the product or service you paid for

You received a counterfeit item

You paid using a different method (cash, another card, bank transfer) or were charged twice for the same item/service

The ATM did not dispense cash or dispensed only part of the amount

The merchant promised a refund, but it was not credited to your account

The amount charged differs from the amount on the receipt/invoice

A booking, subscription, or membership was canceled but you were still charged

The product or service you received doesn’t match the merchant’s description or arrived damaged/defective