How to confirm your email address

2022-08-15

We're here to guide you through the process of confirming your email address. This step is key to ensuring a smooth experience with our services. 

Here's a simple, step-by-step guide:

Check Your Inbox straight After Signing Up:

Right after you register on the Paysend app or on our website (https://paysend.com/), we'll send an email to the address you used during the sign-up process. This email is to confirm your registration.

Didn't Confirm Your Email Right Away? No Problem!

You can confirm your email anytime by following these steps:

  • Look for the bell icon next to the word Confirm and click or tap it
  • Alternatively, go to your Profile, select Personal Information, and press Confirm

We'll send you another email. Open it and click the Confirm Email button inside.

What If You Didn't Receive the Email?

  • First, make sure the email address you entered is correct.
  • Then, check your spam or promotional email folders, just in case our email ended up there.

Why Is Confirming Your Email Important?

  • Stay Informed: You'll receive updates on all your transactions.
  • Stay Updated: We'll keep you posted on important updates and changes to our products.
  • Get Exclusive Offers: Confirming your email makes you eligible to receive special perks and promo codes. Find out more about these benefits here.

Need More Help?

If you have any questions or need further assistance, our customer support team is always ready to help. You can reach out to us via online chat or email us at [email protected] 

Thank you for choosing Paysend for your money transfer needs. We're excited to have you with us and committed to making your experience as easy and rewarding as possible.