To receive cash in the Philippines, your recipient has to do the following:

1. Transfers sent for cash at Asia United Bank, Bayad Center, LBC Express, M Lhuillier, or Palawan Pawnshops could be picked up at any branch of these networks.

Transfers sent to Cavite United Rural Bank, Cebuana Lhuillier or Rural Bank of Angles for cash could only be received at branches of the respective network.

2. Call the unique transaction code:

It will come to you via SMS after you send the transfer. You need to share this code with your recipient.

If you haven't received the code:

• Log in your account;
• Click on the transaction you need;
• Click on the “Notify beneficiary” button;
• Send the code to the recipient.

The “Notify beneficiary” button will appear within 1 day from the moment the transaction is registered in our system. 

3. Present their identity document. 

Please note that to receive cash at the Asia United Bank branch, you must present two identity documents.

To receive cash at the agency's issuing point, one state-issued identity document  is required.

Here is the list of accepted documents:

• Passport;
• Driver's license;
• Certificate issued by the Commission on Professional Regulation;
• Admission of the National Bureau of Investigation;
• Police clearance;
• Mail ID;
• Voter ID;
• Taxpayer identification number;
• Barangay Certificate;
• Electronic card of the Public Service and Insurance System (GSIS);
• Social Security system card;
• Pensioner's card;
• Certificate issued by the Department of Social Security of Foreign Workers;
• Certificate of a foreign employee in the Philippines;
• Nautical book;
• Certificate of registration of a foreigner or certificate of registration of an immigrant;
• A certificate issued by a government agency or a corporation owned and controlled by the State;
• Certificate issued by the National Council for the Social Welfare of the Disabled;
• Certificate issued by the Department of Social Security and Development;
• Certificate issued by the United Bar Association of the Philippines;
• A work certificate issued by private organizations or institutions registered, controlled or regulated by the Central Bank of the Philippines, the Securities and Exchange Commission and the Insurance Commission;
• A school card signed by the principal or head of the school, for students who have not yet reached the age of majority.