How to request money with Paysend
Paysend allows customers to receive money quickly, securely and more conveniently than ever from peers and colleagues, friends and family in 50+ countries, including the UK, North America and across Europe.
The request money feature enables users to submit transfer requests directly online or via the Paysend app.
With no need to forward your card details, your sender will automatically be able to transfer funds to you by clicking on the link sent and confirming the amount to be moved directly to your card.
To request money and receive funds online or via the Paysend app, follow these easy steps:
- Click the Request button and enter the phone number of your sender (The request will not be issued if not applicable to the recipient country selected)
- Enter the amount you wish to receive and press Continue.
- Select the card to receive money and Confirm.
Your sender will receive an SMS request with a link to make a payment online or via the Paysend app. If the request is not approved, it will automatically cancel within 30 days.
Request money to receive funds for
- Family support
- Freelance or contractual employment
- Payment for goods & services
- Rental and loan payments
At Paysend, our mission is to help connect people all over the globe by providing expert and reliable digital solutions that impact how communities everywhere manage their everyday finances.
Download the Paysend app from the App Store or Google Play, or visit our homepage
Últimas publicações
Sending money abroad should feel simple, but if your international transfer is delayed or not received, it’s natural to wonder what went wrong.
International money transfers can be delayed, held, or returned for several reasons, most commonly due to compliance checks, missing information, processing cut-off times, or intermediary bank reviews. Industry reporting suggests that while the majority of transfers complete successfully, a small but meaningful share requires manual handling or additional processing, which can cause delays.
It’s important to understand that international money transfers involve multiple institutions, compliance checks, and settlement systems. Because of this, delays or exceptions are not unusual and are typically linked to process or regulatory requirements rather than technical failures or user mistakes.
With that in mind, this guide explains why international transfers may not be received as expected, how often this happens and what you can realistically do next.
Following the earthquakes that struck Venezuela on 24 June 2026, Paysend is waiving its transfer fee on money sent to Venezuela for two weeks, from 25 June to July 9 2026, so you can support family and friends without paying a fee. Exchange rates apply as normal, and you'll always see the full cost before you send.
