How Paysend is already meeting worldwide remittance affordability goals
Over the past few years, digital remittances served as a lifeline to stay financially connected with loved ones living abroad during the COVID-19 pandemic. Now, despite moving into an era where people are more likely to travel and get together with friends and family, remittances are still expected to rise.
Digital transfer options are continuing to grow in popularity as they offer a convenient way to send money to loved ones living internationally. In fact, the remittance market is expected to grow nearly 5% this year.
In addition to convenience, cost is also a factor that people often consider when choosing between different services. So, why has the price of sending a remittance risen and what can be done to mitigate cost for you and your loved ones?
Remittances are growing, but cost and fees don’t have to
The global average cost of a remittance in recent years was a shocking 6.5%. Despite many digital remittance companies touting low transaction prices, people are still subject to spending more on money transfer costs due to hidden fees. Historically, there has been a lack of cost transparency within our industry that has resulted in people paying high fees for remittances.
There are several factors that hike up remittance prices – exchange rates that fluctuate, transfer fees, receival fees and more. These charges, often not accounted for at the beginning of a transfer setup, have caused billions of people to spend more money to make international transfers and payments than initially intended.
That’s why the United Nations set a worldwide mobility goal to make digital money transfers fees less than 3% by 2030. Experts believe that with greater price transparency throughout the entire transfer process, we can achieve lower remittances costs globally.
Paysend promises to make money transfers affordable for all
Here at Paysend, we understand the needs of our customers and aim to make digital money transfers accessible (and affordable) for all. Despite having several years left, we’ve already pushed to achieve the UN’s goal as we charge a flat $2 per transfer with no hidden fees.
We also make it easier for customers to view how much money will be spent on exchange rates using our Exchange Calculator.
“Paysend helped me and my family a lot by offering a low transfer fee and great service - very simple and convenient,” said a customer that transfers money to Uzbekistan.
Looking for a way to send money abroad without the confusion of hidden fees and unnecessary upcharges? Download the Paysend Global Transfers app* from the App Store or Google Play today.
*Standard data rates from your wireless service provider may apply.
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Sending money abroad should feel simple, but if your international transfer is delayed or not received, it’s natural to wonder what went wrong.
International money transfers can be delayed, held, or returned for several reasons, most commonly due to compliance checks, missing information, processing cut-off times, or intermediary bank reviews. Industry reporting suggests that while the majority of transfers complete successfully, a small but meaningful share requires manual handling or additional processing, which can cause delays.
It’s important to understand that international money transfers involve multiple institutions, compliance checks, and settlement systems. Because of this, delays or exceptions are not unusual and are typically linked to process or regulatory requirements rather than technical failures or user mistakes.
With that in mind, this guide explains why international transfers may not be received as expected, how often this happens and what you can realistically do next.
Following the earthquakes that struck Venezuela on 24 June 2026, Paysend is waiving its transfer fee on money sent to Venezuela for two weeks, from 25 June to July 9 2026, so you can support family and friends without paying a fee. Exchange rates apply as normal, and you'll always see the full cost before you send.
