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At Paysend, we believe the best stories of leadership come from within. This article is part of a new series where we share perspectives from our leaders – highlighting the values, ideas and people practices that shape our company.<\/p>
Introducing Hunter<\/h2>
In this piece, Hunter Morgan Davis, our Global Head of People & Culture Strategy and Development, shares his view on why Ben Chisell’s appointment as CEO is not only a natural step, but also a reflection of Paysend’s commitment to internal growth and development.<\/p>
The Path to Leadership: Why We Promote from Within<\/h2>
For us, promoting Ben is more than a single appointment. It’s a testament to our philosophy: building the world’s largest digital payments network means investing in our people as much as our technology.<\/p>
With Ben leading, we’ll continue to develop existing Paysenders while also bringing in new talent, always guided by our mission to break barriers and make money transfers simple, secure and accessible for everyone.<\/p>
We know flexibility and collaboration matter. That’s why, even with four key offices in London, Belgrade, Dublin and Miami, our team stretches across 38 countries. No matter where they are, we work to ensure every Paysender feels connected, empowered and able to thrive.<\/p>
Cultivating Talent and Raising the Bar<\/h2>
One of the things I value most here is that career paths aren’t linear. We see growth as a rock wall, not a ladder — sometimes you climb up, other times you move sideways to discover a new path.<\/p>
Take Elena Iurchenko, who began in Customer Support before moving into Finance and now Product. Or Andrej Balenovic, who also started in Support and is now a Customer Experience Manager in Enterprise Operations. These journeys show that when we invest in our people, they can redefine what’s possible.<\/p>
We embed growth into our daily work. Instead of backward-looking reviews, we use feedforward to set goals and fuel development. It’s not a twice-a-year tick-box exercise, but part of the DNA of how Paysenders support each other every day.<\/p>
By investing in our people, we’re not just filling positions; we’re strengthening our foundation and our future. The collective experience and deep company knowledge of our team are our greatest assets. Fundamentally, we believe that when you hire great people, you should do everything you can to help them thrive.<\/p>
Hiring for Impact<\/h2>
Speaking of great people, that\'s exactly what we aim to do when we look externally. We are not a company that just throws more people at a problem; we\'re deliberate and thoughtful. We want to ensure we bring in \"bar raisers.\" These are people who are not only technical experts but also those who can help bring those around them up to their level. Our hiring process starts with a culture-first approach and then, in subsequent stages, assesses if you can truly raise the bar. We’re looking for people who can bring that extra spark, the ability to innovate, collaborate and inspire the entire team.<\/p>
Looking Ahead<\/h2>
This is an incredibly exciting time for us. Our ability to grow leaders from within while welcoming new talent who inspire everyone around them is part of what makes Paysend so special.<\/p>
Ben’s appointment as CEO shows exactly why we believe the best leadership stories start inside our own walls. With his experience, vision and the collective passion of every Paysender, I’m confident our best days are still ahead. <\/p>","description2":"","rank":null,"slug":"building-future-from-within-power-of-internal-promotion","preview_text":"
At Paysend, we believe the best stories of leadership come from within. This article is part of a new series where we share perspectives from our leaders – highlighting the values, ideas and people practices that shape our company.<\/p>","createdAt":"2025-10-02T13:41:59.996Z","updatedAt":"2025-10-03T10:13:35.467Z","publishedAt":"2025-10-02T13:42:05.856Z","locale":"en","img":{"id":3128,"name":"Why our CEO has already been on the team-news-1200x600-Q3-09-2025 \(2\).webp","alternativeText":"Why Our New CEO Was Already on the Team","caption":null,"width":1200,"height":600,"formats":{"large":{"ext":".webp","url":"https:\/\/cloud.paysend.com\/strapi\/prod\/large_Why_our_CEO_has_already_been_on_the_team_news_1200x600_Q3_09_2025_2_a8d7be521b.webp","hash":"large_Why_our_CEO_has_already_been_on_the_team_news_1200x600_Q3_09_2025_2_a8d7be521b","mime":"image\/webp","name":"large_Why our CEO has already been on the team-news-1200x600-Q3-09-2025 \(2\).webp","path":null,"size":57.88,"width":1000,"height":500,"sizeInBytes":57882},"small":{"ext":".webp","url":"https:\/\/cloud.paysend.com\/strapi\/prod\/small_Why_our_CEO_has_already_been_on_the_team_news_1200x600_Q3_09_2025_2_a8d7be521b.webp","hash":"small_Why_our_CEO_has_already_been_on_the_team_news_1200x600_Q3_09_2025_2_a8d7be521b","mime":"image\/webp","name":"small_Why our CEO has already been on the team-news-1200x600-Q3-09-2025 \(2\).webp","path":null,"size":17.71,"width":500,"height":250,"sizeInBytes":17712},"medium":{"ext":".webp","url":"https:\/\/cloud.paysend.com\/strapi\/prod\/medium_Why_our_CEO_has_already_been_on_the_team_news_1200x600_Q3_09_2025_2_a8d7be521b.webp","hash":"medium_Why_our_CEO_has_already_been_on_the_team_news_1200x600_Q3_09_2025_2_a8d7be521b","mime":"image\/webp","name":"medium_Why our CEO has already been on the team-news-1200x600-Q3-09-2025 \(2\).webp","path":null,"size":30.34,"width":750,"height":375,"sizeInBytes":30340},"thumbnail":{"ext":".webp","url":"https:\/\/cloud.paysend.com\/strapi\/prod\/thumbnail_Why_our_CEO_has_already_been_on_the_team_news_1200x600_Q3_09_2025_2_a8d7be521b.webp","hash":"thumbnail_Why_our_CEO_has_already_been_on_the_team_news_1200x600_Q3_09_2025_2_a8d7be521b","mime":"image\/webp","name":"thumbnail_Why our CEO has already been on the team-news-1200x600-Q3-09-2025 \(2\).webp","path":null,"size":5.15,"width":245,"height":122,"sizeInBytes":5150}},"hash":"Why_our_CEO_has_already_been_on_the_team_news_1200x600_Q3_09_2025_2_a8d7be521b","ext":".webp","mime":"image\/webp","size":65.29,"url":"https:\/\/cloud.paysend.com\/strapi\/prod\/Why_our_CEO_has_already_been_on_the_team_news_1200x600_Q3_09_2025_2_a8d7be521b.webp","previewUrl":null,"provider":"strapi-provider-upload-aws-s3-plus-cdn","provider_metadata":null,"createdAt":"2025-10-03T10:13:23.337Z","updatedAt":"2025-10-03T10:13:32.843Z","folderPath":"\/41"},"tiles_section":[],"quote_section":[],"categories":[{"id":1,"title":"All articles","value":"all-articles","createdAt":"2023-05-16T10:53:37.864Z","updatedAt":"2023-05-16T10:53:39.907Z","publishedAt":"2023-05-16T10:53:39.902Z"},{"id":7,"title":"World Culture","value":"world-culture","createdAt":"2023-05-18T06:42:39.079Z","updatedAt":"2023-05-18T06:47:46.729Z","publishedAt":"2023-05-18T06:42:41.110Z"},{"id":3,"title":"Living Abroad","value":"living-abroad","createdAt":"2023-05-18T06:41:22.124Z","updatedAt":"2023-05-18T06:46:32.708Z","publishedAt":"2023-05-18T06:41:36.531Z"}],"except_countries":[],"seo":{"id":810,"metaTitle":" Building Our Future from Within: The Power of Internal Promotion","metaDescription":"Discover how Paysend\'s \"rock wall\" approach to career growth and its culture of internal promotion strengthens its foundation and drives the company forward.","keywords":null,"articleSection":null,"articleGenre":null,"ShareImage":null}},{"id":656,"title":"Improved transfer speed to the Philippines with Paysend","date":"2025-10-01","video_url":null,"description":"
We’re always working to make sending money to your loved ones fast, secure and easy. That’s why we’re pleased to share an important update: transfers of up to ₱50,000 to the Philippines are now delivered within seconds*<\/p>
*Your money will be sent in real time; however, transfer delivery times may vary based on recipient bank processing, compliance checks, or other factors.<\/p>
What’s changed?<\/h2>
Thanks to an upgrade with our network partner Asia United Bank \(AUB\), transfers of up to ₱50,000 sent to the Philippines from Paysend-supported countries are now processed through InstaPay rails. This means funds move more smoothly across the network, so your recipient can receive them in near real time.<\/p>
What this means for you<\/h2>
Your family and friends won’t have to wait long to access the money you send. Transfers are processed on modernized rails that improve speed and consistency, giving you and your loved ones greater peace of mind. You don’t need to change a thing – simply send as normal in the Paysend app or on the website.<\/p>
Toate articoleleWhat to look for in an international digital money transfer app
What to look for in an international digital money transfer app
2022-01-07
All articles
New Paysend Features
In our experience, the most successful money transfer companies should do what they say: make money movement a no-brainer!
Users today want a straightforward, affordable and quick method of sending funds all around the globe – doing away with more traditional banking systems that tend to overcomplicate the process.
Nowadays, many of us may benefit from having the ability to manage our finances at our fingertips. By using the latest in smartphone technology, people can log into digital transfer platforms and send funds at the touch of a button.
While some corporate banks may have been slow to embrace the internet age and the new wave of digital technology, third-party solutions have evolved and radically transformed the payments industry for good.
When selecting a money transfer platform, it is essential to consider the following:
How affordable is the service?
How quickly is money transferred?
Are you able to view upfront exchange rates when moving money internationally?
Is it user-friendly?
How many sending and receiving countries are there?
Is it secure?
Paysend allows you to move money close to real-time, with transfers arriving close to real time, to 100+ countries globally. The use of our expert and reliable digital technology helps US customers keep on top of spending as they support loved ones in a secure manner!
Paysend allows you to experience:
Moving money for less Send money hassle-free with Paysend to family and friends for a low fee of just $2.
Quicker transfer speeds Transfer money within minutes. In fact, 95% of Paysend transfers are completed in close to real-time.
Purchases on the go Paysend provides intelligent and succinct payment methods that allow users to spend funds on the go. Users can also view their spending in-app or online.
Paysend on a mission to connect users all over the globe!
Paysend is on a mission to help transform how people all over the globe safely manage their everyday finances by connecting families and friends through our money transfer platform.
Paysend was the first Fintech to introduce global card-to-card transfers and as of November 2021, Paysend celebrated reaching 5 million customers in under just five years, a testament to our exponential growth and customer loyalty.
If you are looking for a fast and effective method of moving funds internationally at the click of a button, look no further than Paysend.
A step-by-step guide to setting up your Paysend account
Download the app and click the sign-up button.
Type your mobile phone number beginning with +1 (US country code).
Fill out your personal information (first and last name, date of birth, email).
Enter your United States residential address.
Verify your account using the code sent straight to your smart device. If you are on the Paysend App, create a four-digit passcode for additional security.