How can I cancel a cash pickup transfer?

If you are experiencing an issue with your cash pickup transfer, please send us a request via chat or [email protected] and we will do our best to assist you with the issue. In your request, please include:

• detailed explanation or reason for the transfer cancellation
• the phone number indicated in your Paysend account, including the country code
• your first and last name
• your email address
• the ID number of the transfer in question.