Cash pickup in the Philippines

2024-08-22

📍Where can funds be picked up? 

Note for senders:

To avoid delays or rejection at the pickup location

  • The recipient's name must exactly match the name on their valid ID
  • In some cases, cash pickup locations may have additional ID requirements. Read more in this article

Transaction code info:

  • The transaction code will be sent to you (the sender) via SMS shortly after the transfer is processed
  • You'll need to share this code with the recipient so they can collect the funds 

📩 Didn't receive the code? 

  1. Go to the 'Transfers' section
  2. Select the relevant transaction
  3. Click the 'Notify beneficiary' button
  4. Send the code to the recipient

The 'Notify beneficiary' button will appear within 1 business day from the time the transfer is registered in our system.