How do I change my phone number?

If you need to change the phone number in your Paysend account, you may be able to do it yourself in just a few steps — depending on your account type.

Changing your phone number in the Paysend app:

1. Open the Paysend app.
2. Tap the ‘Profile’ icon in the upper-right corner.
3. Go to ‘Personal info’.
4. Tap the pencil icon in the top-right corner.
5. Enter your new phone number.
6. Confirm the change by entering the code sent via SMS.

Changing your phone number on the website:

1. Log in to your Paysend account.
2. Go to ‘Profile’.
3. Click ‘Personal info’.
4. Tap the pencil icon next to your current phone number.
5. Enter your new phone number.
6. Confirm it using the SMS verification code.

Important to know

Your new number must:

• belong to the same country as your old number
• not already be linked to another Paysend account.

Each phone number can only be linked to one Paysend account.

If you have a Paysend card or multi-currency account

For security reasons, phone number changes in accounts with Paysend cards or multi-currency accounts can’t be made manually. Please contact Customer Support via in-app chat or email [email protected], and we’ll be happy to help.