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Paysend Paysend Cards & AccountsDisputing Transactions Made with Paysend Cards

Disputing Transactions Made with Paysend Cards

I see unauthorised payments made from my Paysend card

I didn't receive the product or service I paid for

The ATM did not give out cash or gave out only part of the amount

I didn't receive a refund from the merchant

What to do if I paid twice for the same product or service?

I was charged for a cancelled booking, subscription, or membership

The product or service I purchased doesn’t match the description or arrived damaged or defective

I was charged the wrong amount

I received a counterfeit item

I need to dispute a transaction, but my case isn't listed above