Cash pickup in Latin America: Mexico, Dominican Republic, Guatemala, Honduras, El Salvador

2024-08-22

🚀 Sending the transfer:

  1. Press the 'Send' button in the 'Transfers' section.
  2. Select the destination country.
  3. Select 'Cash pickup' as a delivery method.
  4. Select a pickup branch or location and indicate the recipient's:
    • 👤 full name (must match the ID exactly)
    • 📱 mobile phone number
    • 🏡 residential address.
  5. Enter the amount you want to send or the amount the recipient is to receive.
  6. Choose how you want to pay.
  7. Review all details and press 'Confirm & Send'.

🔐 Transaction code:

Once the transfer is ready for pickup, you will see a unique transaction code by pressing 'Notify Beneficiary'. The code should also be sent via SMS.

🧾 What the recipient needs to collect the funds:

  • a valid ID
  • the transaction code
  • the sender's name
  • the transfer amount.