I sent the wrong amount

2024-08-23

Once a transfer is confirmed, it's not possible to change the amount or cancel it in most cases. 

🔍 Always double-check the recipient's details before you click 'Confirm and Send'. 

Manual Bank Transfer (EEA/UK) - Incorrect Amount
If you're using Manual Bank Transfer and entered the wrong amount, here's what happens: 

✔️ If you haven't sent the funds yet: 

  • Go to 'Transfers' and select the relevant transfer
  • Tap 'Help & More' and choose 'Cancel transfer' 

📌 If you have already sent an incorrect amount: 

  • The transfer will be declined automatically 
  • Once the status is updated, the funds will be returned to your bank account 
  • Typically, it takes up to 3 business days