How can I get a transfer receipt or a statement?

Follow these steps to get a PDF receipt for your transaction:

1. Log into your Paysend account;
2. In the 'Transfers' section, select the transaction in question;
3. In the transaction detail view, click on the three dots in the upper right corner;
4. A menu will appear with several options. Choose the ‘Get receipt’ option;
5. Enter your email address and click 'Send' to generate a PDF receipt for your transaction.

The receipt will be sent to the email address you entered. It will contain all the details of your transfer, providing you with official documentation of the transaction. Please note that it is only possible to download a detailed receipt for one transfer at a time.

You also have the option to get a statement with all transfers made from your account for a selected period of time. To download it, follow the steps below:

1. Log into your Paysend account;
2. Open the 'Profile' tab on the website or tap on the 'Profile' icon in the upper right corner in the app;
3. Select 'Get transfer statement';
4. Choose one of the options for the statement period or enter the exact time frame by pressing 'Select period';
5. Enter your email address and click 'Get statement' to generate a PDF document.

The statement will be sent to the email address you entered. It will contain an overview of your transactions, providing you with official documentation of your Paysend money-transferring activity. Please note that the statement contains outgoing transfers only.