How can I cancel a transfer to a card?

If your transfer to a card has already been completed successfully, it means the funds have been sent to the recipient’s bank. Once that happens, Paysend can’t cancel the transfer, as the money is already being processed by the recipient’s financial institution.

If your transfer is still showing as processing, please wait for it to reach its final status. Unfortunately, it’s not possible to cancel a transfer while it’s being processed, as the funds are already moving through the banking system.

If you believe there’s been an error or you need help with a recent transaction, please contact our Customer Support team via chat or email at [email protected], and we’ll do our best to assist you.