What's the role about

Paysend is looking for an experienced Transaction Monitoring Analyst with direct experience in B2B, Enterprise, Correspondent Banking, financial services aggregators, or downstream merchant payment solutions. As an Enterprise Transaction Monitoring Analyst, you will Monitor Enterprise Customer activity, using Paysend’s transaction monitoring systems and other suite of tools to identify, monitor and mitigate money laundering, fraud, terrorist financing, and broad financial crime risk. You will aid in identifying direct customer risk as well as risk associated with underlying indirect customers and their payment flows. You will support the day-to-day work of second line Enterprise compliance team and help assess, develop, and enhance the Enterprise control environment. You will have the opportunity to design controls from scratch, building new rule-based monitoring into the existing systems and tools. As well as assessing the efficacy of the existing controls to ensure Paysend and our customers operate in the safest possible environment.

What you’ll be doing

• Review Enterprise/B2B transaction monitoring alerts escalated by tier 1 analysts, systems, and reports.
• Conduct in-depth investigations of flagged transactions to determine the validity of the alerts.
• Identify patterns and trends that may indicate suspicious activities, such as money laundering, fraud, or terrorist financing specific to Enterprise fund flows
• Initiate proactive investigations according to internal processes, market trends, proactive research or any other red flags.
• Document findings and prepare detailed investigation reports.
• Maintain accurate and comprehensive records of all investigations.
• Apply analytic techniques to complex cases to make logical and supported recommendations.
• Monitor and escalate anomalies or material issues to the Transaction Monitoring Team Lead.
• Report suspicious activities to relevant authorities in compliance with regulatory requirements.
• Ensure investigations adhere to internal policies and procedures, as well as external regulatory requirements (e.g., AML, KYC, OFAC).
• Work closely with Compliance and Risk to address and resolve issues.
• Communicate findings and provide recommendations to senior management.
• Identify opportunities to improve transaction monitoring processes and systems.
• Build new rules and controls by applying a risk-based approach based on your own analysis and data impact assessments.
• Maintain knowledge of the Enterprise payment environment, regulations, trends, and risks.

What you’ll need to be successful in the role

• Bachelor’s degree in finance, accounting, business administration, criminal justice, or a related field is preferred
• Experience in financial services, banking, or a regulatory environment
• Minimum of 3-4 years of experience in transaction monitoring, AML compliance, fraud investigation, or a related field.
• At least 2 years of direct experience in B2B/Enterprise transaction monitoring.
• Experience with data analysis tools (e.g., SQL, Python, Excel) to analyse transaction data is preferred.
• Experience building transaction monitoring rules and controls
• Experience assessing the efficacy of existing transaction monitoring controls and rules for B2B/Enterprise
• Analytical mindset capable of interpreting complex data and identifying patterns.
• Proven investigative experience.
• Excellent attention to detail and ability to work with large datasets.
• Proficiency in using transaction monitoring and case management systems.
• Knowledge of AML laws, regulations, and industry best practices.
• Effective communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.
• Fluent in English, with exceptional verbal and written communication skills.
• A problem-solving approach, demonstrating a high degree of professional judgment, commitment, integrity, teamwork, and customer service.

Certifications (preferred but not required):

• Certified Anti-Money Laundering Specialist (CAMS).
• Certified Fraud Examiner (CFE).
• Certified Financial Crime Specialist (CFCS).