How to take photos of documents?

2022-07-26

For us to accept your document, please make sure that:

  • the document is fully within the frame, including edges and corners
  • the photo is correctly exposed—there’s no glare; the text and data must be clearly visible
  • there are no foreign objects in the frame; do not cover parts of the document with your fingers or other objects
  • there are no watermarks (camera logos, capture dates) covering up any details or information on the document
  • there are photos of both sides of the document, if it is double-sided
  • the photo is in high resolution—recommended file size is at least 500 KB.

Please note that we don't accept screenshots of identity documents for verification purposes.