For customers from the UK and EEA*:

In line with legal and anti-money laundering requirements, you are unable to change your profile details once you’ve created your account with Paysend. 

Your personal details provided at the time of registration are final and cannot be edited. 

If your personal details have changed or were provided incorrectly you will need to reach out to our Customer Support team to clarify the details.

For customers from other countries (outside the UK and EEA):

You can change your mobile number and email address in ‘Profile’ -> ‘Personal data’ section. 

*EEA = European Economic Area