Paysend is waiving transfer fee to Venezuela to support earthquake relief
Following the earthquakes that struck Venezuela on 24 June 2026, Paysend is waiving its transfer fee on money sent to Venezuela for two weeks, from 25 June to July 9 2026, so you can support family and friends without paying a fee. Exchange rates apply as normal, and you'll always see the full cost before you send.
What Paysend is doing
For the relief period, you won't pay a Paysend transfer fee when you send money to Venezuela. The transfer works as it always does — the fee is simply waived so more of what you send reaches the people who need it.
Which transfers are fee-free?
Transfers to Venezuela, whether you send to a Mastercard card, a bank account, or via SWIFT. There's no restriction on which country you send from.
How long does the fee-free period last?
The fee waiver runs for two weeks, from 25 June to July 9 2026.
How to send money to Venezuela
- Open the Paysend app, or log in at paysend.com.
- Choose your recipient in Venezuela, or add a new one.
- Enter the amount — you'll see the full cost, with no transfer fee, before you confirm.
- Pay and send. We'll let you know when your money is on its way.
How your recipient receives the money
Your recipient can receive money to a Mastercard card or a bank account, including transfers sent via SWIFT.
Do exchange rates still apply?
Yes. This waiver removes the transfer fee. Exchange rates apply as normal, and you'll always see the full cost before you confirm.
Need help?
Our support team is here 24/7. Get in touch if you have a question before or after you send.
The disclaimer:
Valid from 25th June 2026 through 9th July 2026. Complete an international transfer from any sending country supported by Paysend (except the United States) to Venezuela, with no minimum amount required. Multiple uses permitted. No promo code is required. FX rates are determined by Paysend and may include a margin. Third-party fees may apply. TERMS AND CONDITIONS APPLY https://paysend.com/marketing-tc.
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Sending money abroad should feel simple, but if your international transfer is delayed or not received, it’s natural to wonder what went wrong.
International money transfers can be delayed, held, or returned for several reasons, most commonly due to compliance checks, missing information, processing cut-off times, or intermediary bank reviews. Industry reporting suggests that while the majority of transfers complete successfully, a small but meaningful share requires manual handling or additional processing, which can cause delays.
It’s important to understand that international money transfers involve multiple institutions, compliance checks, and settlement systems. Because of this, delays or exceptions are not unusual and are typically linked to process or regulatory requirements rather than technical failures or user mistakes.
With that in mind, this guide explains why international transfers may not be received as expected, how often this happens and what you can realistically do next.
