- Marija Arsic
- Application Support Analyst
- Team Lead
I've grown from IT monitoring to application analyst to team lead in almost four years here. At Paysend, every day brings a different problem to solve, and the trust to go solve it.
Join the team that builds infrastructure money moves on.Join the team that builds infrastructure money moves on.
We're a lean, global team — 360+ people across 30+ countries — building and operating global payments infrastructure. Find the role where you raise the bar
How the hiring process works:
Every stage is designed to give you the full picture of the role, the team, and the opportunity — and to give us a fair, consistent view of you. Here's how the process works
step 1
Application review
Your application goes to our Talent Acquisition team first. We review every CV against the role requirements and work closely with the hiring manager to assess whether your profile and experience are the right match. We aim to respond within 72 hours. If we think there's a fit, we'll reach out to move forward
step 2
Culture first interview
This is your first conversation with Paysend — and it goes both ways. We'll spend time introducing you to who we are: our mission, the opportunity, the way we work, and what makes Paysend different. We'll explore your background, the results you've delivered, and how your experience and approach align with our cultural principles. This is your chance to ask the real questions too. We want you to leave this conversation knowing whether this is the right role for you
step 3
Skills & Cultural principle stages
Depending on your role, this stage may include a technical assessment, a case study, or structured interviews focused on your skills and competencies. For technical roles, we evaluate your craft fairly and rigorously. For all roles, we assess against our cultural framework and career principles — the same framework we use for performance, development, and promotion at Paysend. Depending on seniority, this may span one or two sessions. We'll always be clear about what to expect before each conversation
step 4
Bar raiser interview
This is one of the most important conversations in our process — and one of the most distinctive things about how Paysend hires. The bar raiser is an independent interviewer: a Paysender, a senior team member, or someone from our leadership team who has demonstrated the highest standards in their own work. They're not the hiring manager — their role is to evaluate you independently, and to make sure we hold to our standard of hiring people who are genuinely exceptional and who raise the level of the team around them. It's also a great opportunity to connect with someone across the business and get a candid view of what it means to work here
step 5
Team debrief
After all interviews are complete, the full hiring team comes together to share feedback and reach a decision. Every voice in the room matters. We discuss evidence, not impressions. The debrief is where we make sure our decision is consistent, fair, and grounded in what we've actually observed
step 6
Offer & welcome
If you're the right person for the role, we move quickly. You'll receive a formal offer, and our team will guide you through reference and background checks — a standard step for all roles at Paysend. Once confirmed, we'll start planning your first day. We want you to arrive knowing who you'll meet, what the first weeks look like, and where you fit in the bigger picture. Your Paysend journey starts well before day one
Real people, real stories
- Evgeniy Alekseev
- Director Engineering
- Payment Tech Lab
In payments, trust is non-negotiable. AI gives us more leverage, but it doesn’t lower the bar — engineers still own the decisions, the quality and the outcome
- Slobodanka Tesmanovic
- Middle .NET Developer, Engineering
No two days look the same, and we get to work on different parts of the system. That means constant learning, and I'm surrounded by people worth learning from
- Elena Konovalova
- Head of Data Analytics
What I love about Paysend is having real ownership, freedom and encouragement to innovate, and the opportunity to learn from and work with incredibly smart and "can do" attitude people along the way
- Craig Luther
- Enterprise Associate Director
- Sales & Business Development
- Enterprise
What I love about Paysend is the ownership: if you see an opportunity to drive change, you’re fully empowered to make it happen
- Svetlana Yumaguzina
- Head of Customer Service
What I've valued most at Paysend is working alongside people who are genuinely obsessed with results. When something's important, we move fast — because everyone's focused on getting it right and getting it right for the customer
- Maxim Lihachev
- Principal Engineer, Payment Tech Lab
The best part of working at Paysend is the impact: our product helps people send money to their loved ones abroad quickly and safely
- Danny May
- Director Enterprise
What I value most at Paysend is the clarity, everyone knows the goals and owns their part of the system. There’s real trust between colleagues, a genuine pace to how we work, and a business that’s rewriting the rules on how a fintech operates and scales
*Testimonials are individual experiences and results may vary
FAQ
The best way to apply is directly through our careers page. This ensures your application reaches the right recruiter and is matched to the correct role
You'll receive a confirmation immediately after submitting your application. If you don't, please contact [email protected]. Once received, we aim to respond within 72 hours
Our process is transparent, consistent, and designed to be fair to you and rigorous for us. You'll move through an application review, a Culture First interview, the cultural principal stages, a bar raiser interview, and finally an offer. Each stage gives you more insight into Paysend and gives us a rounded, evidence-based view of you. Full details are in the hiring process section above
It's your first conversation with Paysend — and it genuinely goes both ways. We'll share who we are: our mission, how we work, and what the opportunity really looks like. We'll also explore your background and experience. You should leave knowing clearly whether this is the right move for you
An independent interview conducted by a Paysender who is not part of the direct hiring team — often a senior Paysender or a member of our leadership who has demonstrated excellence in their own career. Their role is to give an objective view of your candidacy and make sure we're hiring to our highest standard. It's also a genuine opportunity to connect with someone across the business
It's the standard we hold ourselves to when hiring, giving feedback, and developing our people. A bar raiser is someone who makes the team around them demonstrably better. In our hiring process, the bar raiser interview is an independent stage to make sure every hire meets that standard, consistently
Yes. Most roles expect around two days in the office per week — designed to keep teams connected and collaborative, while giving everyone the flexibility to do focused work wherever they're most effective. Our offices are in London, Belgrade, Dublin and Miami
Paysend has over 360+ people across 30+ countries — a lean, international team moving billions of dollars annually on owned, proprietary infrastructure
Not a problem at all. Please let your recruiter know and they'll be happy to discuss any reasonable adjustments you may need
Yes, we keep your information to consider for present and future opportunities. We recommend connecting with us on our career site so you receive alerts when relevant roles open. If you'd prefer us not to keep your details, simply let us know by replying to the confirmation email you receive after applying. We retain your application data for 12 months following the final recruitment decision to consider you for future opportunities. You may request earlier deletion at any time by contacting us at [email protected]
There are roles for which we may be able to sponsor visas, depending on the requirements of the position and the qualifications of the candidate. Apply to any role you're qualified for. If sponsorship is possible and you're the right fit, the recruiter will let you know how to proceed
We might be biased — but we think it's exceptional. Check out our Glassdoor and Joberty profiles to see what real Paysenders say about working here
No perfect role right now?
Connect with us and be first to know when one opens. We build long-term relationships with the people who move money forward.