How long do refunds take?
2024-08-23
If the receiving bank/provider rejects the transfer, Paysend will immediately initiate a refund. It could take up to 3-5 business days to receive a refund.
If you experience any issues with your refund, please send us a request via chat or [email protected]. In your request, please include
- The phone number you provided when you registered, including the country code;
- Your first and last name;
- Your email address;
- The ID number of the transaction in question.
Our Customer Service team will do their best to locate and refund your money!