How to verify my identity to receive money to my Paysend balance (Paysend Libre)?

If you’re receiving money with Paysend Libre, verifying your identity helps keep your account secure and allows you to receive more transfers through our international money transfer service.

Senders don’t need to verify their identity to send money with Paysend Libre, but recipients will need to verify after their first transfer to continue receiving payments.

Before verifying your identity

You can receive your first online money transfer right after signing up with Paysend, without any verification. Here are your limits before verification:

• Maximum number of transfers: 1
• Maximum amount per transfer: 150 USD∗
• Total amount of transfers: 150 USD

∗Or the equivalent amount in your local currency.

After verifying your identity

Once your ID is verified, your limits increase so you can receive more and higher-value transfers. Paysend’s money transfer app makes it easy to manage your transfers securely and efficiently.

• Maximum number of transfers: 100
• Maximum amount per transfer: 1000 USD
• Total amount of transfers: 15 000 USD

These limits renew every 3 months until your submitted ID document expires.

How to verify your identity to receive international money transfers with Paysend Libre?

When your initial limit is used up, you’ll receive a notification in the app with clear steps on how to verify your identity. Follow the instructions to upload a valid photo ID — it only takes a few moments to complete.

Accepted identification documents

You can verify your identity using one of the following:

• international passport
• national ID card issued in your country of registration
• driving licence issued in your country of registration
• biometric residence permit issued in your country of registration.

The list of accepted documents may vary depending on your country. For tips on submitting clear photos, see our article: Quality requirements for identification documents.

How does the new Paysend Libre work?

If you’re using the new version of Paysend Libre, you can receive payments directly into your Paysend balance after registering. You can withdraw this money to supported local cards, accounts, or wallets without additional verification — giving you faster access to funds after your money transfer.

However, if you want to use your Paysend virtual card to spend the money you’ve received, you’ll need to verify your ID first.